AI Field Tools
Give your field team instant answers. Identify pests on-site with a photo, or ask your AI assistant about products, treatments, and protocols using your own knowledge base.
The questions a tech has in a customer's yard are rarely about the product label. They are "what is this", "is it in scope for what we sell", and "what do I tell the homeowner". Bug ID answers the first two from a photo: the identification, a confidence level, alternate candidates when the image is ambiguous, whether the pest is in scope, and the recommended service from your own service catalog. Every identification is saved to a searchable history so a manager can see what the team is finding and how confident the AI was.
Ask Buzz handles the third question. It is a chat assistant with saved threads that answers from a knowledge base your organization controls: product notes per service, custom guidance, and a fixed set of compliance rules about what can and cannot be said. Bug ID hands off to Buzz with the identification already in context, so "what should I tell them about odorous house ants" is one tap away from the photo.
AI features are gated and metered. They are available on Professional and above, each organization turns Bug ID and Buzz on separately, and every user has a daily limit. The API Usage page shows tokens and cost for the current month, the last 30 days, or all time, so the bill is never a surprise.
Visibility
Each one maps to a screen or report that exists today.
“What did we spend on AI identifications this month?”
Settings › API Usage · tokens and dollars for the current month, last 30 days, or all time
“Which pests did the team identify this week, and how sure was the AI?”
Bug ID History · date range and confidence filters
Getting Started
Every plan includes a free onboarding walkthrough. There is no implementation project and nothing to install on your techs' phones.
We walk through the platform on your real workflow: your depots, your trucks, the way your techs load out at 6am. You see exactly what changes and what does not.
We create your organization and your depots. You load your product catalog (on Enterprise we set it up with you), then invite your team and pick a role for each person: admin, manager, or technician.
Print barcode labels on Avery sheets or a Dymo, Brother, or Zebra printer, and scan the first truck. Connect Samsara, Zubie, or Linxup whenever you are ready and the fleet data starts flowing that night.
See how Depot Nexus works for your operation. We'll walk you through the platform and get you set up.